By Makai Cake Decorating Supplies

 

Whether you're delivering a custom birthday cake or a delicate wedding tier, things can go wrong once the cake leaves your hands.
To protect yourself and your business, a Cake Delivery Disclaimer Form is a simple but powerful tool.

This blog explains what it is, why you need one, and how to use it.

 

 

What Is a Cake Delivery Disclaimer?

 

A delivery disclaimer is a short document signed by the customer at the time of handover. It confirms:

• The cake was received in good condition
  
  
• The customer is now responsible for its handling and transport
  
  
• You are not liable for damage after the delivery is complete
  
  

 

It's especially important for cakes that are:

• Large or tiered
  
  
• Travelling long distances
  
  
• Being set up at an event venue

 

 

Why It Matters

 

Even if you personally deliver the cake and place it carefully in their car, you can't control how they drive, store, or carry it later.

 

If something goes wrong, this disclaimer:

• Shows that you did your part professionally
  
  
• Protects you from unfair complaints or refund demands
  
  
• Sets clear boundaries from the start
  
  

 

It also adds a layer of professionalism that customers respect.

 

 

What Should Be Included

 

A good delivery disclaimer is short, clear, and easy to sign. It should include:

• Customer name
  
  
• Order number
  
  
• Delivery date & time
  
  
• Confirmation of cake condition
  
  
• Statement transferring responsibility to the customer
  
  
• Customer signature and date
  

 

 

Download Our Free Cake Delivery Disclaimer Template

 

We've created a free printable version you can use with each delivery. Simply fill in the details and ask the customer to sign.

✅ Clear, concise wording
✅ Branded with your logo (or leave blank)
✅ Looks professional and easy to print

 

👉 Download Cake Delivery Disclaimer (PDF)

 

 

Tip: Combine with Your Handling Guide

 

Include the disclaimer along with your Cake Handling Instructions to create a complete takeaway pack.

This shows you're proactive and serious about quality.

Final Word

 

You work hard on your cakes. Protect that work. A delivery disclaimer won't prevent accidents, but it does make sure you're not blamed unfairly.

It takes 30 seconds to sign and could save you hundreds in refunds or reputational damage. Add it to your toolkit today.